Front Desk Manager
Job Permanent on time plein

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Des racines fortes pour innover et grandir!

Nous sommes une entreprise familiale depuis 50 ans au Québec qui réalise des projets d’envergure en tant que promoteur, constructeur et gestionnaire immobilier, dans les domaines hôtelier, RPA, locatif commercial et résidentiel.

Travailler au Groupe Robin, c’est beaucoup plus qu’un simple salaire!

Voir nos avantages sociaux

Front Desk Manager – Holiday Inn Express & Suites, Vaudreuil-Dorion (QC)

Permanent full-time position: 40 hours per week

Must be available days, evenings, nights, and weekends as needed.

Requirements:

  • 2 to 4 years of experience in a similar role
  • Knowledge of the OPERA software (an asset)
  • Fluent in both French and English
  • Holds a diploma in hospitality management

Strong roots to innovate and grow

We are a family-owned business in Quebec for over 50 years, developing large-scale projects as a real estate developer, builder, and manager. Building our properties—and beyond that, our vibrant living environments—and then maintaining and operating them is our modus operandi: hotel industry, retirement homes, commercial and residential rentals.

As a member of the IHG family:

  • Enjoy continuous learning and career development opportunities.
  • Benefit from employee rates at over 6,300 hotels worldwide.
  • Earn points and redeem them for free nights or access the exclusive IHG employee catalog.

Some benefits of joining Groupe Robin…

  • Modular group insurance plan to care for you and your family
  • Employee assistance program
  • Telemedicine: 24/7 virtual access to a doctor and other healthcare specialists
  • Physical activity reimbursement program
  • Group RRSP with employer contributions
  • Employee referral program with bonuses from $500 to $750
  • New resident referral program for our retirement homes: $750
  • Service recognition program
  • Discounts with Groupe Robin’s partner merchants
  • Mobile days off to help balance work and personal life
  • Unlimited coffee
  • Opportunities for growth across all sectors of Groupe Robin
  • Preferential rates for stays at all IHG (InterContinental Hotels Group) properties
  • Annual recognition week and company events
  • Continuous training program

Being a Front Desk Manager at the Holiday Inn Express & Suites means:

  • Enforcing hotel policies and procedures in accordance with IHG guidelines
  • Planning, organizing, directing, controlling, and evaluating daily operations, ensuring service standards are met
  • Assisting and supporting the General Manager in developing strategies to meet IHG’s objectives and performance indicators
  • Participating in the hiring process, training new employees, work allocation, performance evaluations, and conflict management
  • Engaging and motivating the team in daily activities by fostering a positive work environment and good working relationships
  • Coordinating hotel maintenance and preventive maintenance in the absence of the General Manager
  • Participating in various committees such as the Continuous Improvement Committee and Health & Safety Committee
  • Managing room blocks and accounting for all deposits
  • Preparing and managing work schedules and administrative tasks in the Emprez software

Do you see yourself innovating and growing with us?

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