Everything You Need to Know About the GCR Warranty: What It Covers and What It Doesn’t
What is the GCR Warranty?
The GCR is a mandatory insurance for new homes.
It works in three levels, depending on the type of defect and its impact:
- 1 year: minor visible defects
- 3 years: hidden issues affecting usability and safety
- 5 years: major structural defects
1-Year Warranty: Minor Visible Defects
This coverage protects against defects visible at delivery or that appear during the first year.
Common examples:
- Cracks in drywall or paint
- Stairs that move or creak
- Doors or windows not properly aligned
- Visible caulking defects
- Poorly executed finishes
After 12 months, these items are no longer covered.
3-Year Warranty: Hidden Issues
This coverage protects against defects not apparent at delivery that can affect the usability, safety, or durability of the home.
Common examples:
- Water infiltration through the roof
- Insulation or waterproofing deficiencies
- Hidden plumbing or electrical defects
- Significant humidity problems (e.g., mold related to construction)
After 36 months, these items are no longer covered.
5-Year Warranty: Structural Defects
This coverage protects against major defects that affect the strength or safety of the home.
Common examples:
- Foundation settling
- Roof or framework problems
- Defects that compromise the safety of occupants
What the GCR Warranty Does Not Cover
Some situations are excluded from the warranty:
- Normal wear and tear (scratches, floor marks)
- Lack of maintenance (e.g., uncleaned gutters)
- Disasters (flood, fire, etc.)
- Cosmetic defects discovered after 1 year
- Appliances supplied by the homeowner
- Silicone joints after 12 months
- Water infiltration caused by improper landscaping (e.g., incorrect slopes)
How to Submit a Warranty Claim
If you purchased a home with Groupe Robin and notice a defect covered by the GCR:
Submit your request in writing to our after-sales service at sav@grouperobin.com.
Include photos or documents if possible, to facilitate and speed up the process.
Even a small defect should be reported: it’s better to address it early than to fix it later.
Where to Find More Information
For official information and detailed coverage of the GCR warranty, visit:
